The February 2020 Issue of CEO Communicator discusses “How CEOs and C-Suite Executives Build Customer-Centric Cultures.”
Articles in This Issue:
- Customer-Centric Culture: It All Starts with Getting Everyone to Listen.
- Customer Centricity Starts But Doesn’t End with Marketing.
- Overcoming the Barriers to Building a Customer-Centric Culture.
- How Culture Impacts the Customer Experience and Financial Performance.