As a CEO or C-suite executive, are you serious about listening to and acting on customer insights and feedback? Do you have intentional processes in place that ensure you stay in touch with the voice of your customer? In the experience economy we operate in today, having a formal initiative in place to capture customer insights and stories is no longer an option. It’s an absolute requirement for doing business. Dig into this topic by downloading the December Issue of CEO Communicator … Leveraging Real Customer Insights and Stories to Accelerate Growth.
Articles in This Issue:
- Is Your C-Suite Committed to Activating Real Customer Insights?
- C Suite: Are You Committed to Voice of the Customer?
- How Leading CEOs Increase Customer Empathy and Understanding.
- The Impact Real Customer Stories Have on Business Performance.